Privacy Policy

1. Introduction:

Kwick Lights, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you visit our website (the "Site") or use our services. By using the Site, you consent to the practices described in this policy.

2. Information We Collect:

We collect various types of information to provide and improve our services. This includes:

  • Personal Information: This includes information that can be used to identify you, such as your name, address, phone number, email address, and any other information you voluntarily provide to us when requesting services, scheduling appointments, or contacting us.
  • Usage Data: We collect information about how you access and use the Site, including your IP address, browser type, pages visited, and other diagnostic data.
  • Device Information: We may collect information about the device you use to access the Site, including the device type, operating system, and unique device identifiers.
  • Communication Data: This includes records of your communications with us, whether via phone, email, or SMS, including appointment details and service requests.
  • Billing and Payment Information: If you make payments for our services, we collect necessary billing and payment information, such as credit card details or other payment methods, which are processed through secure third-party payment processors.

3. How We Use Your Information:

We use the collected information for various purposes, including:

  • To provide and maintain our services.
  • To schedule and manage appointments.
  • To communicate with you about your service requests, appointments, and billing.
  • To process payments and invoices.
  • To improve our Site and services.
  • To personalize your experience.
  • To send you important notices and updates.
  • To comply with legal obligations.

4. Sharing Your Information:

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, scheduling software, and communication platforms. These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • SMS Communication: SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
  • With your consent: We may share information with other parties if you provide us explicit consent.

5. Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights:

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal limitations.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.
  • Data portability: In certain circumstances you can request to recieve your data in a portable format.
  • To exercise these rights, please contact us using the contact information provided on our website's contact us page.

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us:

If you have any questions about this Privacy Policy, please contact us via the contact information provided on our website's contact us page.